Refund policy

Returns and Exchanges

We do not except refunds or exchanges except in cases of error by us as these are custom made to order.  

You can contact us at gatheredthreadsco@gmail.com with any and all concerns.  We will do our best to make any mistakes right.  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  

Refunds
We will handle refunds on a case by case basis.